Office Administration

In this area of study students are given a broad and informative range of subjects to study to improve their skills in office administration.

In the growing international field of office administration, this course offers students the chance to build their skills and improve their employment chances in the world workforce.

You will learn how to:

• Manage customer service operations
  
• Deal with conflict resolution
  
• Develop negotiation skills
  
• Improve decision making
  
• Manage human resources
  
• Promote teamwork and group problem solving
  
• Achieve successful staff recruitment and training
  
• Develop quality assurance procedures
  
• Managing budgets to achieve corporate targets.

All graduates of Administration Management will develop an understanding of the dynamics and principles underlying effective functioning of work groups, as well as the necessary skills to competently function within small and/or large organisations.

You will be able to manage your own activities so that overall productivity, performance and effectiveness may be improved, and will be able to exhibit competence in business strategies including communication, technology, law and finance.